Have a question or want to make a suggestion? Use our Customer Forums

Accounts and Billing

How much does Tiki cost?
How do I pay for Tiki?
What's your refund policy?
Where is Tiki hosted? Is my date backed up? Is it secure?
Can I put Tiki on my own server?

Ticketing Process

What is the lifecycle of a ticket?
What else can I do with a ticket?

Basecamp Integration

How do I enable integration?
What's my Basecamp Company Name?
Where do my tickets go?
How do I import my projects?

Paying customers can get help by emailing our Support Desk. We'll do everything we can to respond within a few hours.

For general and press inquiries: Troy Hollar